Monday, September 2, 2013

EAP Providers: Keep Talking about Emotional Intelligence

Don't get bored talking about emotional intelligence. The company EAP is in the ideal position to train extensively on this subject. The rationale in my view is not so much educating people about what emotional intelligence is but discovering rationales for developing training, opportunities, and exercises to help employees and supervisors acquire more emotional intelligence to increase productivity, improve workplace harmony, gain cooperation, and help maximize organizational productivity.. Do you have an EAP Employee Newsletter? Perfect spot to talk about this stuff. I just included this article in September 2013 issue of Work Life Excel and FrontLine Employee. This is the kind of content that I am talking about. Here's a training program in PowerPoint that you may want to take advantage of. "Emotional Intelligence for Supervisor" - own the training program. Great content for your workplace wellness newsletter.

Improve Your Emotional Intelligence

Emotional intelligence is the ability to monitor one’s own and others’ feelings and emotions and to use this understanding to have more satisfying and productive relationships. Anyone can have a better “EI” by practicing a few skills. Here are some: (1) Try encouraging others to speak first and give them your full attention. (2) Eliminate the idea of good and bad personality types at work. Instead, look for the part of their personality that represents positivity and is well-meaning. (3) If there’s friction between you and a coworker, look at where you may be coming up short in communicating and address that first. (4) The next time you find yourself focused solely on winning or on retribution, take a step back and look for ways to achieve your goal that also benefit others.
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