Value Added EAP: Burnout Contagion and Employee Assistance Programming

In light of new research, EAPs may want to consider screening for burnout contagion in employee assessments, identify patterns emerging with the workforce, and proactively propose EAP programming to make a impact on the work organization with interventions that reduce risk.

Humankind is, collectively speaking, a social animal. We are aware of one another on certain levels, and if one was to make a map of the world solely based on how relate to one another, you would also be looking at the travels of shared ideas, sickness, love and hate.

We connect with one another through various means and ways, including empathy, emotion, success and defeat. These ribbons of relation changes not just day to day, but sometimes minute to minute.

Among those, though, is something that simply does not get enough credit: burnout.

A new study by Michigan State University education scholars are proving how the culture of an environment (such as the workplace an EAP may find themselves in) can contribute directly to a contagious spread of burnout.

Do consider the information presented here: http://msutoday.msu.edu/news/2017/is-teacher-burnout-contagious/

Burnout is a terrible affliction--an insidious slow boil process--that can strike in just about any workplace, especially in a workplace environment that is not keeping the employees health and well-being into consideration. Late nights, unfair workloads, time away from family and home - all of these are indicative of a ticking time bomb!  Eventually the human animal will break down, and pretending that such a thing will never happen to you can only bring harm to the workplace.

Consider, if you will, the fast-paced and emotionally charged setting of a hospital. RN’s bustling about, residents doing 20-48 hour shifts and worse. All it takes is one person to suffer from the various symptoms of burnout before it begins to spread like wildfire, causing mayhem within the personal lives and habits of the entire staff.

“Wherever there is smoke, there is fire,” or so it’s said. There are plenty of symptoms to be on the lookout for, and recognizing overpowering workload per person is one thing to keep in consideration. A culture that does not promote the mental well-being of their employees is one that will eventually suffer in quality of produced work and overwhelming turnover rates, costing a company in both time and money.

The modern day professional, no matter what level of employment they are at, should be aware and mindful of what kind of environment they are empowering within the workplace. Listen to one another, and hear one out. Pay heed to stressors and how they are affecting the workplace and the workers themselves.

Do consider such resources as found here: https://www.workexcel.com/stress-management-training-powerpoint-ppt-presentation-with-stress-management-tips-for-employees-or-ppt-dvd-web-course-video/
The benefits of having such an employee awareness program will easily pay dividends and help counter burnout within your company! Stress management is more than an art form, it’s a daily awareness.

By recognizing stressors and how to properly manage them, paying heed to co-workers, employees, and employers alike one can certainly fight back against such a negative culture, creating a workplace that will positively affect output and production as well as the mental health and well-being of all involved. #burnout #eap

Are You Doing the Right Kind of Stress Management (link)

About a year and half a go, Watson Wyatt Worldwide, a leading global-wide consulting firm, surveyed employers and discovered that stress was the number one reason employees quit their jobs.

Watson Wyatt is a major benefits consulting firm, so their interest was in learning more about this workplace issue. They discovered that most employers weren't doing much about stress. Two surveys conducted by Watson Wyatt confirmed it.

The strange thing is that most employers did not cite stress as the key reason employees quit. Stress did not make it into the top five reasons. Most employers listed things like insufficient pay, lack of career development, or poor supervisor relationships as the reasons employees quit. Employees were saying it was other things.

The bottom line is that if you are doing stress management in companies and want to make the most impact, you must target the source of stress in your EAP interventions. According to the research from Watson Wyatt, the target sources of stress that increase the risk of employees leaving include the following, some of which you may be able to address, and others, perhaps not.

Note: The second number is the percentage of employers acting to help employees with this stress related issue.

Long hours, doing more with less - 48% of employees say this is a problem. (Only 5% of employers doing anything about it.)
Work/Life Balance - 32% (16%)
Technologies that expand work - 29% (6%)
Manager's inability to recognized stress - 24% (7%)
Manager's inability to find solutions for stress - 20% (14%)
Extra time, hassles related to security - 8% (2%)
Safety fears - 5% (27%)

The numbers give some clues. It may be easy to focus on dealing with security or saftey fears of employees, but there may be nothing employers can do to help employees who are forced to do more with less. The interesting set of numbers above is "Manager's Inability to Recognize Stress". It's rated high as an employee complaint, but it is low as a point of intervention from the employer's perspective.

There is appreciable room to help managers and supervisors understand stress better, its effects, the impact it has on employees, what to do about it, signs and symptoms in employees, and factors associated with supevisor-supervisee communiation that undoubtedly contributed to it.

When doing stress management consider laser targeted interventions to be more effective. Source: Press Release, "Few Employers Address Workplace Stress", contact Steven Arnoff at steven.arnoff@watsonwyatt.com