Wednesday, May 9, 2012
Is Supervisor Training the Key to Reducing Workers' Comp?
I get a lot of news articles coming across my desk. When I read them, I look for small glimmers of light that point to new opportunities for Employee Assistance Programs to do more, be more, get paid more, and be recognized more for what they do. We need all of these things for the EAP profession to thrive. Ohio just claimed that because of supervisor training, they saved $1.2 million dollars in workers' compensation costs over a three year period. The research to substantiate this success was conducted by a third party, so it is credible. I have not discovered all the behind the scenes details yet, but the main thrust was not employee signs, memos, warnings, or education. It is supervisor training that made the difference. But what kind, I don't know yet. I can tell you it was twice a month. Remember that. Here's the questions: What did the training include? Were there communication skills training involved? Was the EAP has a resource encouraged during these sessions. Could an employee assistance program replicate these activities and training with supervisors, and would the training be even more appropriately delivered by EAPs? If you have free time, you may want to explore these questions and this story. Think: "What's in it for EAPs?" When I learn more, I will let you know. Here is the story link: Aren't you curious about these same questions. Can you see that Managed Care would never give a hoot about saving money on Workers' Compensation costs? Check it out: Could EAPs Do This?