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Inside, you will find over 200 EAP, HR, and workplace wellness tools and services to help your workforce become healthier, happier, and more productive. This is the largest collection of EAP resources ever assembled. [ download full catalog -- takes a few seconds ]

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In 1994, we started the Frontline Supervisor EAP newsletter (see page 61) to save lives and reduce risk with more formal supervisor referrals to EAPs. After incredible success, we launched several more newsletters, including FrontLine Employee, as well as PowerPoints, videos, DVDs, web courses, tip sheets, conversion services, EAP posters, and more.
Today, we’re renowned for customizable, reproducible, never-late solutions for EAPs and workplace wellness programs – all authored by genuine pros. We also distribute free materials throughout the year. Sign up now at WorkExcel.com. [ download full catalog -- takes a few seconds ]

Cutting-edge solutions for improved performance

WorkExcel.com creates industry-leading products that we 100% guarantee will make the impact you want – but that’s not all. We engage the HR-workforce management and the EAP community to help us identify cutting-edge solutions that will help you do your job better.

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Our relationship with you doesn’t end after you make a purchase. We are committed to helping you discover how to best use what we offer. So, stay in touch. Let’s collaborate. Together, we can thrive.
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Authored by professionals

Our authors are just like you. They have years of hands-on experience and understand your unique challenges and pain points. As a result, our content is practical, realistic, and evidence-based. We also source ideas from our subscribers via our dedicated hotline. [ download full catalog -- takes a few seconds ]

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Get more for your money with our discount offers. When you purchase training products from WorkExcel.com, receive 50% off a second, lower-cost format. And, if you’re a newsletter subscriber, you can enjoy 10% off any purchase! See the back cover for more. [ download full catalog -- takes a few seconds ]

Customizable products

You can quickly and easily add your logo to, customize, and edit all WorkExcel.com products, including newsletters, training programs, tip sheets, and more. That way, you get exactly what you want and maintain full ownership of your digital assets. No licensing. No added fees. No limits on users. [ download full catalog -- takes a few seconds ]

Transform PowerPoints into web courses

Have you got a PowerPoint presentation sitting around gathering digital dust? Hand it over to us at ppt2web.net and transform it into an interactive web course with sound, test questions, handouts, and even a certificate of completion. Head to page 98 to learn more. [ download full catalog -- takes a few seconds ]

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Find out more

Visit our other website for more game-changing products: HandoutsPlus.com, ppt2web.net, FrontlineEmployee.com, and WorkplaceNewsletters.com. [ download full catalog -- takes a few seconds ]

Let's Try This Again: Where the Partners of "Real" Employee Assistance Programs Await

I would like to recommend as one EA professional to another that you read a very nice synopsis of risk management that you will find at Wikipedia.com. Like most, I am not one to recommend Wikipedia as true authority site, but if you want to know how an escalator works, you certainly will get an accurate understanding of it at Wikipedia. "Risk management" is something that EAPs almost never discuss, and there are those among us, having aligned themselves with managed care, would rather the topic not be broached. Why? It has implications for dumping health insurance aligned EAPs. Alas, I type... It appears, and is fairly obvious on closer inspection, that property casualty insurance markets represent untapped and healthier relationships for EAPs than the health insurance markets that keep co-opting the field in oblivion. These P-C markets and their constituencies are far removed from concerns of health insurance companies and their financial goals. Financial goals of health insurance companies have one concern...containing costs. Property casualty insurance and p-c customers something else, but it is not primarily containing costs. It is preventing losses, incidents, and events that "cost". Their goal is more precisely preventing losses that cost them and their customer money. This is a profound difference, and it has implications for EAPs, what they do, defining functional programs, maximizing utilization, expanding EAP reach and programmatic options, and devising ways to penetrate more potential risk areas within the human-behavioral continuum in order to prevent incidents. Typically losses of P-C insurers and their customers are are managed by risk management. Health insurance dollars are managed by denial of benefits and avoidance of payouts--sometimes sneakily. See the difference? Let's examine this further, and see if you get a little more excited. Risk mitigation measures have four tracks. Here they are: 1) Design processes or programs with adequate built-in risk control and containment measures from the start. 2) Periodically re-assess risks that aren't going away and see what can be done to reduce their impact or likelihood of occurrence, or create added intervention tactics. 3) Transfer financial risks to an external agency so if they happen, you survive financially. (e.g. Contract with re-insurers like Lloyds of London) 4) Avoid risks altogether (e.g. by closing down a particular high-risk business area altogether. (Hey, let's turn down all of the applicants who ever took statin drugs for high cholesterol.) Which of the risk management techniques above do EAPs fit into? (Excuse me, I mean to say real EAPs, fit into?) If you guessed #1 and #2, then you are correct. Health insurance works heavily with #4. It's called insurance denial or services denial. If you get the drift of this article, you can see two things: 1) Property casualty insurance companies don't know squat about real EAPs because we aren't exploring who and what they represent to the field. 2) As a result, they do not know who we are and how we can help them. and 3) health insurance is a lousy partner for EAPs because all they do is exploit a few elements of EAPs to prevent payouts. Here's a bonus observation: 3) Property casualty insurance and risk management need everything an EAP could possibly offer to intervene with human risk and exposures that could lead to losses. And then they need research to push the edge of that envelope....for example, an EAP starting a support group for the spouses of firefighters that could help prevent domestic conflict and subsequent losses of all sorts.) Health insurance companies need only one thing from EAPs -- assessment and deferral (AKA referral) to lower-costing services when exposures appear, otherwise no services proactive or preventative are really needed from the EAP. In fact, it could be argued that proactive and preventative services of EAPs in a managed care model should be avoided because it will lead to more referrals. Financially, this is in conflict. Hmmmmm.