Hey many of you EAPs are not communicating enough. On LinkedIn, I ruffled a few feathers by saying the most important job you have as an Employee Assistance Professional is marketing, not counseling. It was a little tongue in cheek to make the point. You must communicate monthly with employees in the work organization. It is pure marketing fact and theory. If you don't, you will lose top of mind positioning. Here is what you need send to employees in your internal newsletter that I hope you use for marketing.
Insert this:
"If you think that the EAP only helps employees with mental health or substance abuse problems, think again. EAPs improve productivity by helping employees whose personal concerns affect their job performance. Also, EAPs do a lot more than simply acting as sounding boards. Think about the EAP when you need confidential help with job and career concerns, boss issues, co-work negativity, fear of job loss, difficulty pleasing management, needing to know more about how demonstrate leadership, severe teenager issues, health resources, making a tough decision, difficulty finding time for yourself and work-life balance, arguing too much with a spouse or loved ones, inability to make ends meet, financial concerns, eldercare matters, workplace-adjustment challenges, workplace-relationship issues, or finding helpful resources in the community. If in doubt about whether the EAP can help with an issue or concern, be sure to ask."
Deliver this message and your utilization will increase. If you are interested in getting an EAP newsletter or just trying one out, go here and use FrontLine Employee for three months..let me know how it goes.
Dan Feerst published America's first EAP blog* in 2008.* This blog offer EAP training program and resources to boost EAP utilization, reduce behavioral risk, and improve the effectiveness of employee assistance programs (EAPs) America's oldest and #1 EAP Blog by world's most widely read published EAP content author, Daniel A. Feerst, MSW, LISW-CP. (*EAPA, Journal of Employee Assistance)
Friday, May 23, 2014
Thursday, May 22, 2014
Sunday, May 18, 2014
Functional Alcoholism: ("The Drinking Doesn't Bother Me")
“Functional alcoholic” is a destructive term that everybody has heard. Generally, the term is used by those who are aware of the alcoholic’s drinking pattern, but wish to avoid feeling responsible for confronting it by denying its problematic impact.
There is no such thing as a functional alcoholic just like there is no such thing as functional cancer. This term is an example of enabling. It is a term of convenience created by enablers. In a sense, all alcoholics -- if they’re alive -- are functional. It’s a matter of degree. This term is destructive because it helps the alcoholic avoid being confronted and it works for the enabler quite well.
Functional alcoholic means the coworkers behavior doesn’t bother you. Indeed, others may see the same alcoholic as quite dysfunctional -- particularly family members. Don’t use this term to describe alcoholics.
Do you need a supervisor or employee substance abuse awareness training for employees? Visit the two hour DOT Drug and Alcohol Training Program for Supervisors for Reasonable Suspicion at http://workexcel.net/reasonable_susp.hml
There is no such thing as a functional alcoholic just like there is no such thing as functional cancer. This term is an example of enabling. It is a term of convenience created by enablers. In a sense, all alcoholics -- if they’re alive -- are functional. It’s a matter of degree. This term is destructive because it helps the alcoholic avoid being confronted and it works for the enabler quite well.
Functional alcoholic means the coworkers behavior doesn’t bother you. Indeed, others may see the same alcoholic as quite dysfunctional -- particularly family members. Don’t use this term to describe alcoholics.
Do you need a supervisor or employee substance abuse awareness training for employees? Visit the two hour DOT Drug and Alcohol Training Program for Supervisors for Reasonable Suspicion at http://workexcel.net/reasonable_susp.hml
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