​Effective Workplace Communication that Reduces Coworker Conflict: Stop Reading Minds and Start Checking In: - WorkExcel

​Effective Workplace Communication that Reduces Coworker Conflict: Stop Reading Minds and Start Checking In: - WorkExcel

Is your coworker driving you nuts? If so, you may be making it worse by suspecting ulterior motives and hidden meanings in what they do or say. Does this experience sound familiar? If it does, know that you’re not paranoid. This hyper-vigilance is explained by nothing more than stress and the “fight or flight” syndrome all of us experience when we feel threatened. Gaining control or at least having awareness over this phenomenon is in part, key to overcoming workplace conflicts. 
As natural as your response is to your work nemesis, hyper-vigilance can get out of control and create a lot of . . .read more.

Premarital Counseling and Marriage Counseling Outreach for Employee Assistance Programs

With half of all marriages ending in divorce (remember when it was a third?), premarital

counseling is not such a bad idea. It takes a brave couple to explore key issues that can affect the long-term outcome of their relationship. Learning to address these issues head-on could make the difference between whether a couple celebrates their 50^th wedding anniversary or ends up in divorce court.

The most effective premarital counseling includes an honest evaluation of compatibility around six issues that can throw a marriage overboard. They include: 1) communication; 2) religious orientation and beliefs; 3) in-law relationships; 4) affection and sexuality needs; 5) money management; and 6) children and child-rearing philosophies. Exploring these issues can help couples pinpoint trouble spots in their relationship.

If you are an employee assistance professional, be sure to perform a brief assessment on these six areas of trouble that many couples wrestle over. To reach out, you may want to have employee explore the video program you can upload to your internal EAP server that discusses marital counseling in general. It is a highly motivational piece, and your employees will not forget the lessons it teaches. Read more . . .

De-escalation of Tension and the Prevention of Workplace Violence for Employee and Supervisors

Workplace violence happens for many reasons. Are there intervention strategies that can be used to reduce the likelihood of workplace violence? The answer is yes. This PowerPoint product (which is editable, with sound or available as a Web course, DVD, or MP4 video) may help you complete or add to the continuum of education efforts you want to consider in having a better more complete violence prevention program.

You can find this product at the following link. You may add your logo, add slides, delete slides, shorten, amend, or place program resource information on it.

Free Newsletter Article: Fatigue Fighting Food Facts for Employees

FREE ARTICLE, NO ATTRIBUTION REQUIRED

TITLE: Fatigue Fighting Food Facts

BODY: There is a lot to know about food and its relationship to the prevention of fatigue. Because chronic fatigue illnesses are common, nutrition research is plentiful. Here are a few key tips if you are looking to fight the “three o’clock energy droop”: 1) Try vitamin C. Vitamin C is essential for adrenal gland functioning. Under stress, these glands emit hormones that fight fatigue. Try supplements and natural foods. 2) Drink more water. Fatigue can be an early symptom of dehydration. Drink water periodically during the day, even if you aren’t thirsty. 3) Go easy on the coffee in the morning. It can reduce your desire to eat breakfast. By lunchtime, it could be 18 hours or more since your last meal — definitely an energy zapper. You need most of your calories during the day when you are most active. Appetite suppression can also contribute to overeating at dinner. 4) Snacking in the afternoon is good, but think fruits, vegetables, low-sodium juices, and foods with whole grains. Source: Eat to Beat Fatigue by Joan Slage Blake, M.S., R.D. (

To get 24 more articles go to FREE 24 NEWSLETTER ARTICLES. 

Respect in the Workplace Training: What About Non-Verbal Behaviors

Respect in the Workplace: Exhibit appropriate nonverbal cues 

Sometimes what you don’t say conveys more than what you do say. A single gesture or

Try our editable, reproducible, EAP Newsletter

facial expression sow seeds of doubt and distrust.

People will more readily believe what they see you do than what they hear you say.

Adopt a listening posture that communicates your openness and curiosity. Keep your hands at your sides, rather than rubbing your scalp or eyes.

Avoid resting your head in your hands or folding your arms across your chest like a drill sergeant. 

Don’t doodle, twist a rubber band or glance repeatedly at your computer screen while someone is talking to you.

Maintain a neutral facial expression, especially if you disagree. Beware of letting your negative emotions (such as anger, dismay or fear) dictate your nonverbal conduct. You may alienate people just by glaring at them or with a dismissive wave of your hand.

The proper nonverbal response to a speaker can enhance your ability to build rapport. Signal your interest with friendly eye contact, nods of understanding and genuine looks of concern or surprise. Speakers confide more frequently in listeners who seem actively engaged in the conversation.  

Here's a tip. Ask a trusted friend to observe you for a week and keep a record of your body language. Then ask for a report. Having a supportive ally give you feedback on your mannerisms and expressions can increase your awareness of both appropriate and inappropriate nonverbal cues. 

So, if you’re impatient, you may keep bobbing your head up and down while someone speaks. Don’t overdo it. Research shows that most people will interpret your first two or three head nods as genuine. After that, your nodding can appear phony and make others feel patronized.  

Question? If you disagree, you should shake your head while the person talks to show that you object. Nope. Many speakers dislike addressing someone who’s shaking their head back and forth.

It’s distracting and polarizing. A better approach is to keep still while you listen. When it’s your turn to respond, you can politely raise your concern.]  can send a loud and clear message.

That’s why even if you speak respectfully, your sloppy or hostile body language can work against you. Saying, “I think you’re making a good point” while rolling your eyes and shaking your head in disapproval will 

Experience this 35 Minute Respect in the Workplace Training Program. You may want it for your workplace.

Motivating Employees Starts with the Supervisor and the Relationship

Productivity is everything to a business. You can't remain

productive unless your employees are motivated. If you are a supervisor, chances are you have not had a formal course in how to motivate employees, so let's discuss your role in the process and how you can be more influential in motivating your employees.

It’s been said that motivating a large group of employees can be like herding a group of cats. Each one is an individual, and therefore you must look at employee motivation in much the same way.

Motivating the employees you supervise starts with getting to know them as individuals. There are no parlor tricks in motivating employees. You conjure up magical and inspirational speeches that will cause them to be motivate. The problem of motivation goes much deeper, and for each of your employees it is a different formula for what does the trick.

Building a relationship with the employees you supervisors does not mean that you probe them for personal information and get involved in their personal business. However, it does mean you speak with them regularly, engage in real small talk and discuss what they do an their goals.

It means spending time with them individually, getting to know them at work, and discovering their likes and dislikes in the general course of a workplace relationship.

Once you begin to "profile" your employees in this positive way, you will learn what "turns them on" and you will think about how to develop resources or opportunities that motivate them to achieve more on the job.

Through this process, your employees will perceive that you care about them. You won't have to worry about whether they are thinking positive thoughts about you. They will. Your goal is to create an atmosphere where motivation flourishes.

Eventually you will get a strong feel for the ways each of your employees can be motivated, and you can plan opportunities and rewards that fit these unique aspects of their motivational profile and personality makeup.

To help supervisors and increase your EAP utilization 20% guaranteed and it's free to do it... fax this form to  843-884-0442 AND MARK ON IT "FREE TRIAL ONLY" -- you will not get a bill or a phone call, etc. If you are a new subscriber...and wish to pay now, we will give you 18 months instead of 12...(Sorry, new subs only.)  FRONTLINE SUPERVISOR EAP NEWSLETTER

EAP Workplace Awareness Training Program: Helping Employees Make a Positive Decision about Psychotherapy

EAP Workplace Awareness Training Program: Helping Employees Make a Positive Decision about Psychotherapy: What is psychotherapy and how do I found a therapist; what kind of therapist should I use; how does psychotherapy work